Position Summary

FACCES is seeking a compassionate, organized, and dependable Administrative Operations Coordinator to support the Executive Coordinator and organizational leadership in daily operations, program coordination, communication, and administrative functions.

This position works closely with FACCES Pillar Directors in Food, Education, Mental Wellness, Physical Health, and Legacy Development. The ideal candidate is highly organized, adaptable, technology-savvy, and committed to supporting children, families, staff, and community partners.

Essential Duties & Responsibilities

Administrative & Operational Support

• Provide administrative and operational support to the Executive Coordinator and leadership team.

• Coordinate communication between staff, families, community partners, and Pillar Directors.

• Manage calendars, meetings, schedules, and campus activities.

• Prepare correspondence, reports, presentations, and meeting summaries.

• Maintain accurate records, files, reports, and organizational documentation.

• Track action items, projects, and deadlines to ensure timely follow-through.

• Support event planning, supply management, and daily office operations.

• Answer phones, respond to emails, and provide general administrative support.

Technology & AI Support

• Utilize Microsoft 365, AI-assisted tools, and other technology platforms to improve efficiency and workflow management.

• Assist with research, data collection, reporting, and information management.

• Develop meeting summaries, communications, and operational documents using approved AI tools.

• Review and verify AI-generated content for accuracy, quality, and professionalism.

• Identify opportunities to improve processes through technology and automation.

Child & Family Engagement

• Help foster a safe, positive, and welcoming environment for children and families.

• Serve as a supportive liaison between staff, families, leadership, and community partners.

• Support family engagement activities, workshops, events, and community initiatives.

• Demonstrate professionalism, empathy, and respect in all interactions.

Compliance & Coordination

• Support compliance with organizational policies, licensing requirements, and campus procedures.

• Maintain confidentiality and professional standards.

• Participate in meetings, trainings, and professional development opportunities.

• Assist with operational improvements and special projects as assigned.

Qualifications

Experience

• 2-3 years of experience in administration, nonprofit operations, education, human services, or a related field preferred.

• Experience supporting leadership teams and coordinating operations preferred.

Skills & Competencies

• Strong communication and interpersonal skills.

• Excellent organization, time management, and multitasking abilities.

• Strong problem-solving and critical-thinking skills.

• Ability to work independently and as part of a team.

• Professionalism, discretion, and attention to detail.

• Proficiency in Microsoft 365, Google Workspace, and office technology.

• Ability to effectively use AI-assisted productivity tools, including Microsoft Copilot, for communication, scheduling, research, reporting, and administrative support.

Why This Role Matters

The Administrative Operations Coordinator helps connect people, programs, and processes across FACCES. While technology and AI support efficiency, the most important part of this role is building relationships, supporting families, coordinating programs, and helping advance FACCES' mission of strengthening children, families, and communities.

FACCES reserves the right to modify or assign additional duties as needed to support organizational operations and community impact.